1. Return Overview

We accept eligible return requests within 30 days after the delivery date.

To be eligible for a return, items must meet the requirements outlined below.

2. Return Eligibility

To qualify for a return:

• The item must be unused and in its original condition.
• The item must include original packaging and accessories.
• Proof of purchase or order information must be provided.
• The return request must be submitted within the return period.

Items returned without prior approval may not be accepted.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

• Items that have been used, damaged, or altered.
• Items returned without original packaging.
• Products excluded by applicable laws or regulations.

4. Return Process

To request a return:

• Contact our customer support team with your order number.
• Provide details about the reason for your return.
• Wait for return instructions before sending the item back.

Please do not send products back before receiving return authorization.

5. Refund Process

Once we receive and inspect your returned item, we will notify you regarding the refund status.

• Approved refunds will be processed to the original payment method.
• Processing times may vary depending on your payment provider.
• Original shipping fees may not be refundable unless required by law.

6. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from your order, please contact us as soon as possible.

Please include your order information and supporting details so our team can assist you efficiently.

7. Exchanges

If you would like to exchange an item, please contact our support team.

Exchange availability depends on product availability and order conditions.

8. Return Shipping

Customers may be responsible for return shipping costs unless the item received was incorrect, damaged, or defective.